👗 Bridal Gown & Formalwear Rental Workflow
Bridal Gown, Kebaya & Tuxedo Rental Boutique POS: Fitting Schedules, 24-Hour Dry-Clean Buffers & Deposit Settlement
Bridal, Kebaya & Formalwear Boutique SOPs • 8 Min Read • Updated 2026-11-14
Key Takeaway:Delicate beaded gowns and formal tuxedos require a full 24-hour dry-cleaning and steaming turnaround after every event. Automating garment buffer hours protects boutiques from accidental back-to-back weekend conflicts.
1. 24-Hour Garment Care Buffers & Clear DP-to-Pickup Settlement
Bridal clients book weeks in advance with a reservation down-payment (`dpAmount`) and settle the remaining rental balance plus refundable security deposit (`depositHeld`) at pickup. SewaOS keeps rental fees and refundable deposits cleanly separated.
- 1-click balance settlement (`Settle Payment`) via QRIS, Bank Transfer, or Cash.
- Tracks veil, shoes, brooch, garment bag, and lace/sequin condition on the handover slip.
- Prepaid 4-session Bridesmaid & Graduation Gown member quota packages.
Daily Rental Counter SOP Checklist:
- Configure `bufferHours: 24` on beaded gowns, kebayas, and tailored suits.
- Inspect lace hems, zippers, and beadwork before releasing the security deposit.
- Use the 120-day Retention Radar ahead of peak wedding and graduation months.
Frequently Asked Questions
What happens if torn lace or heavy staining exceeds the held security deposit?
SewaOS flags `shortfall_invoice_required` during return inspection and computes the exact additional balance owed beyond the forfeited deposit.
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